FAQ
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Do I have to pay for your service?
No — our service is completely free to you.
We’re paid by the lender once your loan settles. There’s no cost to you for our advice or support. -
Why should I use a broker instead of going straight to a bank?
When you go to a bank, you only see their products. As brokers, we compare multiple lenders to find the best deal for your situation — saving you time, money, and hassle. Plus, we handle the paperwork and guide you through every step.
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What’s the difference between fixed and variable loans?
Fixed rate: Your interest rate (and repayments) stay the same for a set period (e.g. 1–5 years).
Variable rate: Your interest rate can change with the market — but often comes with more flexibility (e.g. extra repayments, redraw, offset).
We’ll explain the pros and cons and help you choose what suits your goals best.
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How long does the home loan process take?
From application to formal approval can take as little as a few days — or up to a few weeks, depending on the lender and your situation. We’ll keep things moving and update you every step of the way.
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What if I have a low deposit or bad credit?
We can still help. Some lenders accept 5–10% deposits or consider applications from clients with minor credit issues, especially if the defaults are paid or explained. We’ll assess your situation and advise you on the best path forward.
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What does a mortgage broker do?
A mortgage broker acts as a middleman between you and the lender. We compare loan options from a wide range of banks and lenders, help you choose the right one, manage the application process, and support you all the way to settlement — and beyond.
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How much can I borrow?
That depends on your income, expenses, existing debts, deposit size, and credit history. We’ll calculate your borrowing capacity across multiple lenders and give you a clear picture based on real policy — not just online estimates.
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Will applying for a loan hurt my credit score?
Not if done correctly. We avoid unnecessary applications by matching you to lenders that suit your profile. A single application won't damage your score significantly — but shopping around without a broker can hurt if multiple lenders run checks.
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Can I use equity in my home to invest?
Yes. If your current property has increased in value, you may be able to use that equity as a deposit for an investment property — without selling. We can help assess your equity position and structure the loan tax-effectively.